Making the Web Work :: Reviews

Jacket Blurbs

“Applications are clearly at the heart of the future of web interaction. Bob has created a clear and compelling guide for the creation of web activities that successfully and realistically address people’s needs and aspirations.”

John Rheinfrank, CEO, seeSpace & Clinical Professor, Kellogg School of Management

“Although a corporation’s web site can have a huge impact on their brand, image, and customer satisfaction, the unfortunate reality is that web design is not a well-understood discipline within corporate America. This book makes a compelling case for the importance of web design and provides a comprehensive framework and processes for creating web applications that are both useful and usable. Bob’s real-life examples and humor make the book approachable and practical for all professionals involved in the creation of web applications.”

Jennifer Bailey, Former SVP, Netscape Communications

Published Reviews

“…a well-written, meaty book on the entire process of designing interactive websites from a user interface perspective… ¶ …an excellent introduction to the fundamentals of interaction design…”

Jeff Lash, Boxes and Arrows

“…a complete framework for designing web applications and interfaces that reflect both the “big picture” and the usability details…Baxley shows how to intelligently balance user desires, technical feasibility, and profitability… ¶ …he drills down to show how the overall model can be used to solve specific problems…superb chapter on designing forms…¶ …replete with examples and best practices taken from top sites…Serious web designers, developers, and e-commerce marketing professionals will find this book indispensable.”

Bill Camarda (editor) Barnes and Noble

Amazon.com Customer Reviews

“…a very structured, methodical, consistent and yet very engaging exploration of what it takes to create a great user experience on the Web…”

“As a practicing UI engineer/designer for over 5 years, focusing on web applications, I still learned a lot of useful approaches to dealing with common "roadblocks" from this book.…validated lot of web application UI best practices…”

“…excellent survey of the considerations involved in designing interactive Web applications…outlines a sound methodology and process for designing great interactive Web sites, as well as offering specific practical design suggestions and guidelines. ¶ Baxley draws upon proven user interface practices and principles, real-world examples, and case studies to present elegant solutions to common Web application issues.”

“…a great start toward understanding how to build Web apps well. Pay special attention to his process as this will work long after the technology itself evolves…”